FAQs

  • Gift cards only work for products in our store. Gift cards can't be used on our membership plans with recurring fees, nor the classes.

    Gift cards are a special product that recipients can use as payment for any order on our store page. Every purchased gift card has a unique code. When purchasing a gift card, you can email the code to the recipient or yourself.

    When redeeming a gift card code at checkout, customers will see the card value subtracted from their order total. They can also see the balance remaining on the gift card.

  • We do not not offer refunds nor exchanges on any product. Since products are printed on demand, specifically for placed orders, there is no exchange or return option as there won’t be any returned items for fulfillment of other orders.

  • We work with Printful. Our posters are available to be shipped worldwide.

    Our canvases are only available to ship in the US, Canada, Europe, and the UK.

    For more information regarding Printful’s country shipping restrictions, please click here.

  • Shipping costs can vary from $6 to $24 depending on your region, type of product and product size.

    For more information on how shipping costs can affect your order, please click here.

  • On average, it could take 6 to 20 business days, depending on your region.

    We work with Printful, who specialise with on-demand manufacturing. This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

    For more information on how they calculate order estimates, please click here.

  • In situations like these, we will contact Printful for more information regarding the tracking process and find the best solution to fix the issue. With proof that you never received your order, refunds will automatically be processed.

  • You can get in touch with us at info@ryzeprojects.com.